Terms & Conditions

Welcome to our website

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy https://kookybtr.com/privacy-policy/ govern Kooky’s relationship with you in relation to this website. If you do not agree to these terms and conditions of use, you must not use our website. We recommend that you print a copy of these terms for future reference. 

www.kookybtr.com  is a website operated and owned by Kooky LLP. The term Kooky or ‘us’ or ‘we’ refers to the owner of the website. Our registered office is Devonshire House, 60 Goswell Road, London, EC1M 7AD, UK.  Our company registration number is OC415338 (England and Wales). 

To contact us, please email privacyteam@mykookyhome.com 

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms and conditions of use:

Do not rely on information on this website

The content of the pages of this website is for your general information only. It is subject to change without notice. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

We may suspend or withdraw our website

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. 

We may make changes to these terms

We may amend these terms and conditions of use from time to time. Every time you wish to use our website, please check these terms and conditions of use to ensure you understand the terms and conditions that apply at that time.

We may make changes to our website

To the fullest extent permitted by law neither we nor any third parties provide any warranty, guarantee, condition or term of any kind as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies, incompleteness or errors to the fullest extent permitted by law.

You must keep your customer log in details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our customer log in security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at privacyteam@mykookyhome.com 

How you may use material on our website

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Any trademarks owned by us cannot be used by you without our prior approval. 

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We are not responsible for websites we link to

From time to time this website may also include links to third party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). We have no control over the contents of those linked website(s) or resources.

Rules about linking to our website

You may not create a link to this website from another website or document without the prior written consent of Kooky. If consent is granted, you may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. If you wish to create a link to our website in accordance with these terms, please contact privacyteam@mykookyhome.com 

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a consumer user:

Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage. 

Jurisdiction and applicable law

Your use of this website and these terms and conditions of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the jurisdiction of the courts of England and Wales.

Data Retention policy

Kooky will process personal data for the duration of any business dealings and will continue to store only the personal data needed for up to eight years after any contract has expired to meet any legal obligations. After eight years all personal data will be deleted, unless basic information needs to be retained by us to meet our future obligations to you, such as erasure details.

For more details, a copy of Kooky Document Retention Schedule is available on request.